My client based in Birmingham are a progressive Law Firm with an outstanding reputation. An opportunity has arisen for a Practice Manager to join their Real Estate Team. This role is hybrid and will entail managing a team of support staff both administrative and secretarial within the real estate team.

• Managing a team of support staff of 10 or more.
• Managing individual performance including regular progress meetings and annual appraisals, probation reviews in line with the competency framework, and objective setting.
• Ensure the smooth induction of new starters, transfers and maternity returns to the department.
• Identify appropriate an provide pastoral care and active management of wellbeing for the legal support team.
• Manage legal support teams with a focus on service delivery and excellence; resolve issues relating to workflow, resources, working relationships, service delivery and HR matters.
• Working closely with Managers
• Developing relationships with stakeholders to ensure KPIs are met.
• Managing headcount in line with business needs
• Managing the recruitment and selection process
• Arrange and chair legal support team meetings.
• Produce management information as required and review processes and services introducing improvements/new services as appropriate.
• Ensuring full compliance by the legal teams and actively support and be a champion for department/firm initiatives, engaging frequently with central teams and driving positive change.
• Lead on department projects.